Unlike manual QA, which can only review a fraction of calls, Salesken’s Auto QA does real time monitoring of 100% of your calls.
It significantly reduces the time needed to review calls, allowing QA teams to focus on strategic improvements rather than manual scoring.
Salesken provides system generated automated and moderated call quality assessments eliminating human bias.
Salesken can process multiple calls at the same time reducing any human induced latency in supplying QA metrics to Quality Leaders.
Salesken’s Real-time monitoring and alerts allow for immediate intervention when a call is going off-track.
Set QA metrics tailored to your team, and use Salesken to automatically evaluate, track and compare agent performance on critical aspects like compliance, handle time, script adherence, and more. Salesken’s intuitive dashboards provide a bird’s-eye view of team performance while allowing you to drill down into individual agent strengths and improvement areas.
Instantly identify high-risk interactions, such as non-compliance or zero-tolerance behaviors, and take corrective action before they escalate. Gain a holistic view of where your team excels and where compliance or behavioral issues might hinder your success.
Identify high-impact examples from your team’s best calls to use as coaching tools. Salesken’s AI highlights key interactions and goal achievements, so managers can confidently train agents on proven strategies.
Increase in
sales conversion
Your sales reps’
productivity
Reduction in
managerial effort
Reduction in
QA costs
Read how Salesken helped in increasing sales team’s productivity and funnel conversions here
Don’t take our word for it... See what our clients say!
Salesken is the best tool to boost sales productivity by ensuring that every call made is a quality conversation
Every call made by reps is meticulously analyzed and compared to successful calls. The framework also provides feedback on what to say and how to say it. It's like having your own personal sales coach!
I wanted an AI-based call tracking service that would predict sales and provide feedback on my calls to increase my revenue, and I found just that in Salesken.
Book a demo now to see how Salesken can help you close more deals, improve team performance,
and predict revenue with confidence.