why salesken / for
Call Quality Assurance

Monitor calls in real-time & automate your QA

Evaluate calls across multiple parameters with Salesken and ensure high quality conversations are made and compliance is met in your client calls.

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*See the value in 15 mins during a live demo call

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Unlocking the Benefits:
How Real-Time Cues Can Help You

25% increase

in CSAT

33% increase

in conversions

50% reduction

in onboarding time

3x

quality conversations

Speed up conversation audits & ensure high-quality sales calls.

Real-time Sales Assistance

Empower reps with real-time in-call assistance

Real-Time QA

Analyze ongoing calls and course correct

Real-Time Prompts

Guide on the call to ensure adherence.

Post Call Intelligence

Improve everyday with accurate insights & feedback

Automate Your QA

Let AI score calls and provide root cause analysis

360 degree visibility

Complete analysis of all customer interactions

Deliver Exceptional Customer Experiences With Salesken

Ensure Playbook Adherence

Identify if your reps are sticking to the playbook. Know where they are going off-track, and nudge them in real-time to adopt the winning playbook of top performing reps and improve call quality

Flag Missells

Monitor your reps and ensure they are compliant with the regulatory guidelines and company’s policies. Alert the reps on instances of missells, and provide specific feedback to help your reps improve their performance.

Automate Your QA

Automatically score calls across 14 different playbook dimensions, and know how they stack up against winning sales tracks. Identify areas of improvement, and provide specific coaching to your reps to help them win more deals.

Provide Personalized Buying Experiences

Identify the true needs and concerns of your customers, and deliver a pitch that truly resonates with them. Know their major objections, and proactively address them to gain their trust and improve customer engagement.

Utilize the power of Salesken AI assistant & ensure top quality calls

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Built for the way you sell

Empower your business by uniting all your important conversations on one simple platform.

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Integrations and Security

Empower your sales team on your terms by integrating multiple security layers with your current tech stack.

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One-Click Integrations

Supports 70+ CRMs (e.g., Salesforce)

Supports 100+ Dialers (e.g., RingDNA)

Google Calendar & Microsoft Outlook

Your Sales and Your Privacy

GDPR and CCPA Compliance

ISO 27001 and SoC2 certified

Regular audits to ensure unparalleled security

A Use-Case for Every Industry

Salesken.ai provides AI-powered sales technology to enhance customer engagement and increase deal win rates for every industry. Leverage our platform to optimize your sales process from discovery calls to deal closes.

Insurance

Effortlessly sell perfect insurance plans & hassle-free claims with the best AI-powered sales assistant

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SaaS

Stay ahead of your SaaS competitors by providing smooth buyers' journey with the ultimate AI-driven sales solution.

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Logistics

Boost customer experience with our AI sales assistant, powering top-notch logistics solutions & services.

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Banking

Provide personalized banking services and offer exceptional customer service with state-of-the-art sales solution.

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Edu Tech

Engage prospects with our ed-tech ecosystem and adapt your pitch on-the-fly with our sales assistant.

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Healthcare

Deliver healthcare services with a reliable & personalized experience to the patients with our AI-powered sales assistant.

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Enhance Your Conversations with Real Time Sales AI

Talk to us, and we'll show you how we can effortlessly scale your sales process and generate more revenue.

So simple, you will see value in 15 minutes!

We’ve got your back - every step of the way

Our sales advisory and business research team equips you with one-on-one insights from experienced advisors, informed by an unmatched combination of expert-led strategies, to help you close your quota every quarter (edited)

24x7 customer support

Get a dedicated support team available 24/7 across time-zones to ensure a smooth user experience.

No hidden cost

Transparent pricing with no additional costs for integrations and other add-on services.

Dedicated BA team

Help at every step of the way - from onboarding to use metrics - to ensure maximum ROI.

Frequently Asked Questions

What kind of security measures are in place to protect our customer and employee data?

Salesken takes data security very seriously. We are GDPR-CCPA compliant, ISO 9001/2000 certified organization, and provide end-to-end encryption of all data. We follow industry-standard security practices and conduct frequent third-party audits to ensure all our databases are fully secure.

What kind of training or support is available to help our team effectively use the tool and interpret the data it provides?

Salesken is a simple and easy-to-use tool that seamlessly integrates with your current tech stack. We have a dedicated team of Business Analysts who will enable you to set up the system to help maximize your ROIs. Our 24/7 customer support team ensures you can effortlessly connect with your prospects from anywhere, anytime.

How customizable is the tool's reporting and analysis, and can it be tailored to our specific call center needs and metrics?

Salesken's AI tool is highly customizable and can be tailored to your specific call center needs and metrics. Our reporting and analytics capabilities can be customized to provide the data and insights that are most relevant to your organization.

How does the tool identify and flag calls that require follow-up , and how does it prioritize those calls for our team?

Salesken uses advanced machine learning algorithms to identify customers/leads that require follow-up based on a range of criteria such as customer sentiment and call outcome. It can then prioritize the calls based on their level of urgency or importance, ensuring that your team can focus on the most critical issues first.

What kind of analytics and reporting capabilities does Salesken offer, and how can we use that data to improve call center performance?

Salesken's AI tool offers a range of analytics and reporting capabilities, including real-time performance metrics, call transcripts and sentiment analysis. This data can be used to identify areas for improvement in agent performance and develop suitable coaching frameworks to improve overall call center performance.

Can Salesken integrate with our existing call center platforms, such as our call recording or workforce management systems?

Yes, Salesken's AI tool can integrate with a range of call center platforms, including call recording and workforce management systems, to provide a seamless and integrated experience for agents and supervisors.

How can Salesken’s real-time intelligence capabilities improve our call quality assurance processes and overall call center performance?

Salesken's AI tool can improve call quality assurance processes and overall call center performance by providing real-time guidance to agents during calls, helping them better handle customer inquiries. Salesken also provides insights into agents’ performance, which can be used to identify areas where agents may need further training or support and to identify trends or patterns in customer inquiries that can be used to improve overall call center performance.