#1 Conversation Intelligence Software

Improve Sales Conversations And Close More Deals

Conversation intelligence software helps sales leaders understand the best practices to close a deal and build a system around it. Salesken’s AI-enabled conversation intelligence software records, transcribes, and analyzes customer conversations to gain deeper visibility and deliver actionable insights to improve those conversations and thus, win more deals.

G2 Medal for Leader, winter 2023

#1 in Relationship Index for Conversation Intelligence Software

Winter 2023
Ranked

#1 in Emotional Footprints Awards

 (Sept. 2022) by Software Reviews.

#1 in Relationship Index for Conversation Intelligence Software | Winter 2023

Score

9.93

Ease of Business

Likely to recommend

Quality of Support

Other Factors

5.0

Based on 327 G2 ratings

20K+

Active Users

300K+

Calls Captured

3 Million+

Call Minutes

5 Reasons Why you Should Try Conversation Intelligence Software

Top sales leaders use conversation intelligence software to bring their teams up to speed - it’s backed with science, reasoning, and data. Salesken’s sales coaching software combs every customer conversation to bring data-backed insights to help your sales reps transform into sales superstars.

Reason #1: Improved Onboarding for New Sales Reps

Onboarding new reps require a significant investment of time from sales managers and ensures they receive optimum quality training. A new sales rep must feel confident to be fully ramped up in their jobs. Salesken’s conversation intelligence provides a supporting onboarding experience with AI-enabled content cards and guides reps with accurate, relevant talking points at the moment instead of relying on sticky notes and static playbook.

Reason #2: Increased Rep Productivity

Sales managers don’t have the time to join every sales call. Traditional call recording software does not have the ability to deliver real-time insights and recommendations and does not yield immediate results. Salesken’s conversation intelligence uses real-time call analytics with live talk time visibility to help them course-correct themselves, and track key moments to keep your reps focused on the customer instead of note-taking. The result is more immediate, and valuable, and boosts productivity.

Reason #3: Transform Data into Deals

Sales managers often lack the detailed insights required for specific, data-driven coaching since the data accrued often implement various, disparate systems. Salesken’s conversation intelligence helps sales managers scale their best coaches by providing coaching to all reps. It also eliminates surprises in critical calls and meetings by summarizing action items, notes, and bookmarks directly into your reps’ inboxes after the meeting. Backed by a one-to-many intelligent assistant, sales managers can spend more time coaching and providing impactful, actionable guidance to their teams.

Reason #4: Improve Coaching and Rep Development

Traditional sales tools only help sales managers identify the actions needed to make their top performers successful and their bottom performers unsuccessful. Salesken’s conversation intelligence helps managers to easily identify the performance category for each rep and offer clear insights into their top performers’ talk track, topics covered at each moment, time spent, questions asked, the ratio of speaking, and more to precisely tailor their coaching for average reps.

Reason #5: Provide Real-Time Support

Reps commonly face difficult customer questions and objections and the only thing that sets one team apart from another is their ability to handle those questions well. A strong conversation intelligence software uses AI to analyze each conversation and categorize every prospect response and serve content cards that prompt reps with the correct talking points to offer real-time support and determine the best practices to support their team.

Why Use Salesken’s Conversation Intelligence Software for your Organization?

Simply put, Salesken gets everything to transform your team into sales avengers to win more, every single day!

Backed by powerful conversation intelligence software, with Salesken, sales managers can empower their
sales reps to elevate their skills, work more efficiently, and productively to win more deals.

Salesken’s conversation intelligence software captures, transcribes, and organizes every sales conversation to deliver actionable
insights in real-time.

Salesken walks you through your sales team's performance in real-time, making it easier for you to decide where the coaching opportunities lie for critical sales behaviors and deal-closing skills—even as the landscape shifts, or reps turnover.

There’s no one way to sell—not even when it comes to the most important thing: closing a sale.

But there are also lots of little things that can make a big difference in that process: like being ready when the client asks questions, having trust in your product or service, and knowing how to find the right words. Those are skills you can learn, but it can be hard to remember them when you’re busy with other critical sales activities.

That’s where Salesken comes in.

We believe that everyone should be able to close more deals by doing less work—and we’re committed to helping
you develop the skills you need so that you can do just that.

How Conversation Intelligence Software Helps you Win More Deals

Understand the Voice of your Customer

Develop a library of customer intelligence and competitive intelligence with Salesken’s conversation intelligence software. Get detailed intelligence and reports about winning strategies, and call snippets showing real-life interactions to help you understand your customers better and offer improved services.

Build a Coaching Culture

Salesken’s conversation intelligence captures and records real sales conversations to deliver highly relevant and effective sales coaching for your teams. Share conversation intelligence snippets, leave behind comments for particular sections, and deliver personalized coaching for individual reps.

Retain Top Sellers and Improve Talk Track

Keep high-performing sellers on the team with AI-enabled coaching and analytics. Salesken records and transcribes sales conversations in real-time and provides content cards to assist sales reps to improve their talk track, thus enabling them to close more deals.

More than Just a Conversation Intelligence Software

Unlike other conversational intelligence software, Salesken does so much more than just coach your team. Salesken is a champion in delivering the right recommendations, automating mundane tasks, and helping you close more deals.

Capture Customer Interactions

Salesken captures and records every single customer interaction right from emails, calls, website interactions, and more to analyze them and extract actionable insights.

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Perform Deep Analysis Using AI

Post-capturing sales conversations from all touch points, Salesken uses conversational intelligence, machine learning, and natural language processing (NLP) to analyze every interaction to provide insights and signals.

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Deliver Actionable Insights

Salesken captures and analyzes every conversation to provide actionable insights backed with data. Salesken finds cues and shares them with the team to help your team with the next set of steps to be taken and close more deals.

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How Does Salesken's Conversational Intelligence Works

See how the magic unfolds

SALES INTELLIGENCE

Replicate winning plays with AI-enabled recommendations and improve sales productivity by 85%!

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REVENUE INTELLIGENCE

Understand your pipeline right from the first lead to the drop-off, and conversion.

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POST-CALL ANALYTICS

Learn what went right with every conversation to supercharge and imitate the best closing calls.

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We Are The Highest Rated Conversation Intelligence Tool on G2!

#1 Technology that never lets you down

100%

Quality of Support

100%

Ease of doing business with

99%

Ease of setup

G2 Medal for easiest to do business with, winter 2023G2 Medal for momentum, winter 2023G2 Medal for Leader, winter 2023G2 Medal for best support, winter 2023
Salesken.ai vs Industry Avg
Meets Requirements
100%
92%
Product going in right direction
100%
91%
Ease of admin
100%
94%
Meets Requirements
Product going in right direction
Ease of admin
Salesken.ai
Industry Avg.
100%
92%
100%
91%
100%
94%
Net Promoter Score
97
Salesken.ai
78
Industry Avg.
#1 Technology That Never Lets You Down
1 Billion
Request a Day
3 Billion
Digital Experiences Optimized in 2021
100% uptime
Consistently

Dedicated Support Our Users Swear by

#2 Dedicated Support Our Users Swear by

Customer Satisfaction (CSAT)

Industry

92%

98%

First Response Time

Industry

3 hrs

Under 1hr

First Call Resolution

Industry

44%

91%

In Salesken you can trust

Fast & Accurate Results

Plug & Play Integrations

Secure & Compliant

Frequently Asked Questions

What is conversation intelligence software?

Conversation intelligence software allows businesses to analyze vast quantities of speech and text data from customer conversations using artificial intelligence (AI), creating insights to drive business action.

Using artificial intelligence, machine learning, and natural language processing, conversational intelligence draws meaning from unstructured data to answer questions, provide quality service, or enhance customer support.

How does conversation intelligence work?

Conversation intelligence software records, transcribes, and analyzes customer and prospect conversations. With this tool, you can get insight into what makes teams successful, understand customer sentiment and identify areas for product improvement.

Why should you use conversation intelligence software?

Conversational intelligence is a powerful tool that can help organizations gain a deeper understanding of customer interactions, such as insights into customer intent, sentiment, and other valuable data

Does Salesken integrate with my CRM?

Salesken integrates with all your favorite CRMs, dialers and video conferencing tools. Click here to get the full list of integrations

What kind of insights does Salesken deliver?

Salesken helps coaches not only identify winning behaviors but replicate them across the team. By analyzing customer interactions, you’ll routinely uncover insights into what wins more deals. This includes forecasting, trending topics, and competitive analysis (to name a few). Salesken is particularly good at helping leadership teams understand where deals go off the rails and why.